Understanding Cary Primary Care.

Patients pay Cary Primary Care directly for a defined set of primary care services. Membership is designed to provide an ongoing primary care relationship with easier access for routine care, follow-up, and new health concerns. Membership is not health insurance, and patients should maintain appropriate coverage for services outside the practice.

Online booking is available now for appointments beginning in mid-November 2026.

Start by booking the appropriate first appointment online. Cary Primary Care will review the information you provide and contact you if anything needs clarification. We will then request the information needed to set up the appropriate membership and payment method. Primary care membership begins when you establish care.

Planned benefits include an annual preventive exam, routine primary care, telehealth when appropriate, priority acute appointments when available, chronic-condition follow-up, medication management, and care coordination.

Booking an appointment does not itself start a membership charge. Cary Primary Care will request payment information and set up the appropriate membership as part of the onboarding process. Primary care membership begins when you establish care.

Yes. Membership may be canceled at any time. Cancellation can be effective immediately; however, membership fees already paid for the current billing period are not refunded.

Cary Primary Care may be a good fit if you're looking for an ongoing relationship with a primary care provider, easier access for routine and acute concerns, preventive care, medication management, and help coordinating your healthcare. Our practice is designed to manage many common primary-care needs and stable chronic conditions. Some patients with complex medical needs may be better served by a larger primary-care practice or health system with access to additional resources and specialists. We review new-patient information before establishing care to make sure the practice is an appropriate fit for your healthcare needs. If we believe another type of practice would better meet your needs, we'll let you know before your membership begins.

Cary Primary Care is designed to serve as your primary source for routine primary care. You may still see specialists, urgent care clinicians, and other healthcare providers as needed, and we encourage you to keep us informed about outside care so we can help coordinate your treatment. Maintaining two separate primary care providers can lead to duplicated testing, conflicting treatment plans, and fragmented care. If another clinician is also actively managing your routine primary care, we may need to discuss whether Cary Primary Care membership is the right fit.

Cary Primary Care offers child membership for children ages 5 through 17. A parent or legal guardian must also be an enrolled primary care member. We do not currently offer primary care membership for children under age 5. Beginning at age 18, patients transition to an individual Adult Primary Care membership.

Cary Primary Care provides routine primary care for enrolled children ages 5–17, including well-child visits, preventive care, evaluation of common childhood illnesses, management of appropriate stable health conditions, medication management, and routine follow-up. When a child needs care outside the scope of the practice, we can recommend or coordinate evaluation with a pediatrician, specialist, urgent care, or emergency department as appropriate.

Child membership is $49 per month for eligible children ages 5–17 with an enrolled parent or legal guardian. The eligible household membership maximum is $299 per month.

Yes. Cary Primary Care offers school and sports physicals for children and adolescents, including non-members, for a flat fee of $50. These visits are separate from the monthly primary care membership. Please bring any required school or athletic forms to the appointment. Additional testing, vaccines, laboratory services, or other outside services are not included in the $50 fee.

Cary Primary Care will review immunization records and make age-appropriate vaccine recommendations. Availability of vaccines administered directly in the office may be limited. When a vaccine is not available through the practice, we'll help direct families to an appropriate pharmacy, health department, or other vaccination provider.

Established members can contact Cary Primary Care for new illnesses and common acute concerns. Depending on the problem, care may be provided through an office visit, telehealth, or messaging when clinically appropriate. Same-day or next-day appointments may be available when clinically appropriate and scheduling allows. Cary Primary Care is not an urgent care or emergency service, and serious or time-sensitive symptoms may require a higher level of care.

Yes. Telehealth is included with membership for established patients when clinically appropriate. It may be used for certain follow-ups, medication discussions, review of results, and health concerns that can be safely evaluated virtually. Some conditions require an in-person examination or testing, and your provider will help determine the appropriate next step. Telehealth appointments are scheduled visits and are not an emergency or guaranteed on-demand service.

Established members may contact Cary Primary Care when a health concern arises outside normal office hours. Cary Primary Care is not a 24/7 urgent care or emergency service, and an immediate response cannot be guaranteed. Non-urgent messages may be addressed the next business day. For emergencies or potentially serious or time-sensitive symptoms, call 911 or seek emergency care.

Yes. Patients should maintain appropriate insurance or another coverage arrangement for emergencies, hospitalization, specialists, imaging, prescriptions, and outside procedures.

When clinically appropriate, orders may be sent to outside laboratories. Laboratory charges depend on insurance and available cash-pay arrangements.

Cary Primary Care does not provide chronic opioid therapy or routine long-term management of controlled substances. Controlled medications may be prescribed on a limited or short-term basis when the provider determines they are clinically appropriate. Prescribing is never guaranteed and may require an in-person evaluation, review of prior records, appropriate monitoring, or referral to a specialist.

GLP-1 and other weight-management medications may be considered after an individualized clinical assessment. Prescribing is not guaranteed. When clinically appropriate, the weight-management program includes support with required insurance prior authorization documentation. Insurance coverage and approval are not guaranteed, and medication costs are separate from the monthly program fee.