Understanding Cary Primary Care.

Patients pay Cary Primary Care directly for a defined set of primary care services. Membership is designed to provide an ongoing primary care relationship with easier access for routine care, follow-up, and new health concerns. Membership is not health insurance, and patients should maintain appropriate coverage for services outside the practice.

Online booking and registration are open now. Appointments begin Monday, November 16, 2026.

Start by booking the appropriate first appointment online. Cary Primary Care will review the information you provide and contact you if anything needs clarification. We will then request the information needed to set up the appropriate membership and payment method. Primary care membership begins when you establish care.

Membership includes an annual preventive exam, routine primary care, sick visits, school and sports physicals for eligible patients, clinically appropriate telehealth, chronic-condition follow-up, medication management, and care coordination. There are no extra visit fees or copays for these included services; medications, outside testing, vaccines, and other third-party charges may be separate.

We schedule 60 minutes for initial primary care appointments so there is time to review your medical history, discuss your concerns and goals, answer questions, and work together on a care plan. Follow-up visit length depends on the care needed.

Booking an appointment does not itself start a membership charge. Cary Primary Care will request payment information and set up the appropriate membership as part of the onboarding process. Primary care membership begins when you establish care.

Yes. Membership may be canceled at any time. Cancellation can be effective immediately; however, membership fees already paid for the current billing period are not refunded.

Absolutely. We believe you should understand your options and have an active voice in decisions about your health. We discuss recommendations, benefits, risks, and alternatives, and develop care plans together based on your goals and preferences. You can ask questions or decline recommended care.

Cary Primary Care may be a good fit if you're looking for an ongoing relationship with a primary care provider, easier access for routine and acute concerns, preventive care, medication management, and help coordinating your healthcare. Our practice is designed to manage many common primary-care needs and stable chronic conditions. Some patients with complex medical needs may be better served by a larger primary-care practice or health system with access to additional resources and specialists. We review new-patient information before establishing care to make sure the practice is an appropriate fit for your healthcare needs. If we believe another type of practice would better meet your needs, we'll let you know before your membership begins.

Cary Primary Care is designed to serve as your primary source for routine primary care. You may still see specialists, urgent care clinicians, and other healthcare providers as needed, and we encourage you to keep us informed about outside care so we can help coordinate your treatment. Maintaining two separate primary care providers can lead to duplicated testing, conflicting treatment plans, and fragmented care. If another clinician is also actively managing your routine primary care, we may need to discuss whether Cary Primary Care membership is the right fit.

We see children ages 5 and up. Additional child membership is available for ages 5–20 when a parent or legal guardian is also an enrolled primary care member. We do not currently provide primary care for children younger than 5. Beginning at age 21, patients transition to an individual Adult Primary Care membership.

Cary Primary Care provides routine primary care for enrolled children ages 5–20, including well-child visits, preventive care, evaluation of common childhood illnesses, management of appropriate stable health conditions, medication management, and routine follow-up. When a child needs care outside the scope of the practice, we can recommend or coordinate evaluation with a pediatrician, specialist, urgent care, or emergency department as appropriate.

Adult membership is $99 per month. Each additional child membership is $25 per month with an enrolled parent or legal guardian. There is no household maximum.

Yes. School and sports physicals are included at no additional visit charge for eligible enrolled members. Non-members may book a school or sports physical for $50, subject to availability. Please bring required forms. Additional testing, vaccines, laboratory services, or other outside services may cost extra.

We are not currently stocking or administering vaccines in our office. We can review immunization records, make age-appropriate vaccine recommendations, and help direct families to a pharmacy, health department, or other vaccination provider. We do not remove patients from our panel solely because they choose not to follow a recommended vaccine schedule. We will continue to discuss vaccine benefits and risks and respect informed decisions.

Sick visits are included for established members at no additional visit charge. Non-members may book a sick visit for $65 when appointments are available. In-office flu, COVID-19, strep, and urine testing are included when clinically appropriate. Depending on the concern, member care may be provided through an office visit, telehealth, or messaging when clinically appropriate. Same-day or next-day appointments may be available when clinically appropriate and scheduling allows. Cary Primary Care is not an urgent care or emergency service, and serious or time-sensitive symptoms may require a higher level of care.

Yes. Telehealth is included with membership for established patients when clinically appropriate. It may be used for certain follow-ups, medication discussions, review of results, and health concerns that can be safely evaluated virtually. Some conditions require an in-person examination or testing, and your provider will help determine the appropriate next step. Telehealth appointments are scheduled visits and are not an emergency or guaranteed on-demand service.

Established members may contact Cary Primary Care when a health concern arises outside normal office hours. Cary Primary Care is not a 24/7 urgent care or emergency service, and an immediate response cannot be guaranteed. Non-urgent messages may be addressed the next business day. For emergencies or potentially serious or time-sensitive symptoms, call 911 or seek emergency care.

Yes. Patients should maintain appropriate insurance or another coverage arrangement for emergencies, hospitalization, specialists, imaging, prescriptions, and outside procedures.

We work with Quest Diagnostics for laboratory testing. When labs are ordered, you can have your blood drawn in our office or visit a local Quest patient service center. You may use your insurance for laboratory testing, subject to your plan's coverage and Quest's participation. Negotiated cash prices are available for uninsured patients. Laboratory charges are separate from membership. Results are available through your patient portal, giving you access to your health information.

Cary Primary Care does not provide chronic opioid therapy or routine long-term management of controlled substances. Controlled medications may be prescribed on a limited or short-term basis when the provider determines they are clinically appropriate. Prescribing is never guaranteed and may require an in-person evaluation, review of prior records, appropriate monitoring, or referral to a specialist.

GLP-1 and other weight-management medications may be considered after an individualized clinical assessment. Prescribing is not guaranteed. Lifestyle and weight management are included in primary care membership, with no separate program fee. We can help with clinically appropriate insurance prior authorization documentation when needed. Insurance coverage and approval are not guaranteed, and medication costs are separate from membership.